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handoffs

6 posts

A Saved Reply Is Not a Stored Record
Aug 20, 2026
Do Not Trust a Handoff Until the Next Person Can Read It
Aug 20, 2026
Do Not Make People Play Detective Just to Resume Work
Apr 29, 2026
When Work Memory Lives in One Person's Head
Apr 29, 2026
When Working Notes Become Operational Infrastructure
Apr 29, 2026
When Important Work Only Lives in Comments
Apr 28, 2026

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